AI adoption in the shadow of robodebt
Robodebt showed what can happen when technological systems lack human accountability. For AI to succeed in government, we must learn from its mistakes.
Machines Mimic, Humans Become
As AI becomes more human-like, it reminds us that being human isn't about being complete but rather about always being a work in progress.
Wonder, boredom, and technological forgetting
The rapid rise of AI demands that public servants hold on to curiosity and meaning to navigate a changing government landscape.
AI’s responsibility gap (and the messages of Dune)
AI introduces new challenges for assessing accountability. The algorithms’ scale and speed mean that when issues arise, the interconnectedness and reliance of the AI systems create a tangled web.
Zen and the ‘wicked problem’ of AI and digitalisation
The characteristics of digitisation generally and AI specifically inherently introduce wicked problems, and require systems solutions. Go with the flow.
An augmented workforce is not new, but it does require some thinking about
The effect of automation and digitisation is not defined by the nature of the task but rather by the talent of the individual performing it.
Small teams as change catalysts: harnessing AI for organisational transformation
Generative AI can strengthen small teams and facilitate the effective establishment of a learning organisation.